Coverli Pty Ltd ("we", "us", "our") operates Bad Review Busters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.
When you create an account or use our services, we collect the following information that you voluntarily provide:
When you visit our website, we automatically collect certain technical and usage information:
To provide our core review monitoring and removal service, we collect and process:
We use the information we collect for the following purposes:
For EU/EEA users, we process personal data under the following legal bases as required by the GDPR:
We do NOT sell your personal information. We may share your data with the following categories of recipients, only as necessary to provide our services:
We use the following categories of cookies and tracking technologies on our website:
You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of the Service.
We implement industry-standard security measures to protect your personal information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
We retain your personal information for as long as your account is active. After account closure, the following retention periods apply:
Under the Privacy Act 1988, you have the right to:
If you are a resident of the European Economic Area, you have the following data protection rights:
To exercise any of these rights, please contact us using the details in Section 13 below. We will verify your identity before responding to your request.
If you are a California resident, you have the following rights under the CCPA:
Your information may be transferred to and processed in countries other than your country of residence, including Australia and the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) for GDPR compliance, to protect your personal information during such transfers.
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. The "Last Updated" date at the top of this page reflects the most recent revision.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
For privacy-related questions, requests, or complaints, please contact our Privacy Officer:
Coverli Pty Ltd
Victoria, Australia
Email: support@badreviewbusters.com.au
We will respond to your request within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) (Australia) or your local data protection authority.